Ryanair ‘lose’ triathlete’s bike – twice on different flights in different countries Tom Kennedy’s bike box was left behind in both Edinburgh and Dublin – but made it to France just in time for him to take part in Ironman event cycling
Ryanair has apologised to a triathlete after managing to ‘lose’ his bike twice on separate flights in different countries as it was left off aircraft in both Scotland and Ireland.
The airline said it would get the bike box to him in Nantes via a flight from Dublin – only for the bike box not to be loaded onto the flight after its journey there from Edinburgh. “We couldn't believe it as we had actually started to believe it was coming,” she said. “Thankfully after further calls they agreed to send it back to London and board it onto a later flight.”
“Ryanair operates over 3,300 daily flights across more than 230 destinations and leads the industry with fewest lost bags – one bag mishandled per almost 10,000 passengers,” the spokesperson said.“Ryanair apologises for any inconvenience caused as a result of this delay,” the spokesperson added.It’s not the first case of missing luggage we’ve reported on in the past week.
Belgique Dernières Nouvelles, Belgique Actualités
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