SAP users not happy about German vendor's price rises
Nearly half of SAP users in its German-speaking heartlands are either dissatisfied or very dissatisfied with the software giant’s cloud pricing strategy, according to the latest survey.
"Almost half of the respondents do not like SAP's pricing policy. But I see this as a fundamental problem that customer companies have with all providers of cloud solutions," said DSAG chairman Jens Hungershausen. During the DSAG keynote at the 2023 Technology Days, the interest group called on SAP to refrain from its price increases. “If customers are asked to pay even more for cloud solutions that have already been discontinued or are no longer maintained, this creates a negative impression of the manufacturer – and from DSAG’s point of view, that cannot be SAP’s goal," Hungershausen said.
Belgique Dernières Nouvelles, Belgique Actualités
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