Attila Cseke cancelled his daughter's passport when it hadn't arrived ten days after his son's - despite the fact they were posted on the same day
A dad who had to fly to Hungary to collect a passport following a "postal delay" has been left fuming after he was offered eight stamps in compensation.
Attila said: "They are just not considering the human element of this at all. The whole thing was very distressing. It was shocking to see how a big company can approach a situation like this. The children's Hungarian passports needed renewing, so Attila applied through the Hungarian consulate. The documents are sent to an authority in Hungary before being posted to the UK.
To his dismay the now cancelled and invalid document arrived at the family home on June 20. Convinced the new passport wouldn't arrive in time for the trip, he took time off work and paid £300 to travel to Hungary to collect it, on July 4.
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