Six families, including a cat and a dog, faced being left in crisis when a burst pipe wiped out electricity and water supplies to their homes in Severn Street, Shrewsbury
, on Friday December 16.
Sherry Woolgrove, Shropshire Council’s civil resilience team leader, said: “We were alerted to the situation by our partners at the fire service when they were unable to contact the property’s landlords. “All the people involved were grateful for our help as being faced with homes without power and water in sub-zero temperatures was not a good situation to be in. We made sure they were fed and warm before they were moved to a hotel by the housing association.
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