Bosses say they are aware of the problem
Lone movie lovers have been hit with a snag when buying tickets at a city centre cinema. A row of touchscreens greet cinema goers as they arrive at Vue, in the Printworks, which allow customers to buy tickets.
One Vue customer said: "To my amazement their system wouldn't let me book anything less that two seats. I thought it odd, so tried again for one seat and it showed I have to book two seats to acquire access to the screen."I thought after how many people end up paying for two seats when there's a queue waiting to pay? Sounds like a scam if most are paying twice for one seat."
On each attempt, a message on the screen said: "You must purchase at least one other ticket before you are entitled to this ticket." Customers were able to buy a single ticket on the Vue website or at the counter instead, although there was no member of staff on the till when the M.E.N. arrived at the cinema.
Belgique Dernières Nouvelles, Belgique Actualités
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