University student, 19, 'cried all day' after arriving at £170-a-week room - only to find it's a STORAGE cupboard
They say they were not told about the state of the room - and were asked to pay a deposit to UK Student Houses - the trading arm of Homes for Students PLC.
However, the company says that the room error was just a mistake - and told the family that a maintenance worker would try to clear Georgia’s room before the weekend. Georgia was forced to spend the night on a mattress in the kitchen, where she was also woken up by drips of water coming down the wall.
Frances said: "It’s ridiculous, it’s wardrobes, and beds, and sofas, and bedside tables, apparently it's all the furniture that should have been put into the student rooms, and it’s what’s left that hasn’t been done yet.She added: “She’s got no sort of security, she hasn’t got anywhere to lock her stuff away, other than in her friend's room, so she's feeling a little bit vulnerable, and not very happy about it.
A spokesperson for UK Student Houses, said: “Due to an error with our supplier, we were extremely sorry that the welcome received by this student was below the standard we would usually deliver.“The matter has now been resolved and we very much look forward to offering the very best experience to all students as they commence their studies in the city.
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