The regulator Ofcom wants more help provided for the 1.1 million people who struggle with their bills.
Telecoms and broadband providers must do more to help their vulnerable customers, regulator Ofcom says.
Its network and communications group director, Lindsey Fussell, said: "Phone and broadband are vital to our lives." It also found that only 55,000 out of 4.2 million homes in receipt of universal credit are using discounted rates, and 84% of people receiving benefits were unaware of the social tariff packages.
Recent research suggests that "millions of families could save an average of £144 each year on their broadband bill".
Belgique Dernières Nouvelles, Belgique Actualités
Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.
Tech bosses face jail if they hamper Ofcom investigations from next yearOverhaul of online safety bill reduces grace period for criminal prosecution of senior managers from two years to two months
Lire la suite »
Tech bosses face jail if they hamper Ofcom investigations from next yearOverhaul of online safety bill reduces grace period for criminal prosecution of senior managers from two years to two months
Lire la suite »
Harry and Meghan’s US retreat helped ‘make them stronger’, says royal expertPRINCE HARRY and Meghan Markle's relationship over the past few years has 'made them stronger', a royal expert has claimed.
Lire la suite »
‘Streets were flowing’: Broken Hill reeling after record rainfall and deadly flash floodingMan killed while trying to help friends as sudden downpour damaged roads and footpaths
Lire la suite »
How Abramovich-linked firm quietly transferred to his business partnerDavid Davidovich, described by Forbes as Roman Abramovich's 'right-hand man', has taken control of an investment firm based in the British Virgin Islands linked to Abramovich.
Lire la suite »
Ukraine war news live: Russia seizes Mariupol hospital with hundreds of people inside - as Boris Johnson says 'no way' Ukraine can join NATO soon'I would really encourage people to do it'. Labour peer Lord Bassam says hosting a Syrian refugee was a 'brilliant thing to do' and urges people to do the same for Ukrainian refugees in the UK. KayBurley 📺 Sky 501, Virgin 602, Freeview 233 and YouTube
Lire la suite »