Laura Luo had £10,000 of camera equipment stolen but accused the police of failing to investigate, despite providing officers with CCTV footage of the theft.
Ms Lou, who is originally from Hong Kong, said she reported the theft to Charing Cross police station at 09:00 the next day.
"I spent three to four hours in the police station, and only felt hopeless and helpless," she told the BBC.Jingwen Luo works part time as a photographer alongside her role in sales at a house-building company
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