'This is an appalling case in which customers were lied to and taken advantage of'
A family who ran an unscrupulous ‘meet and greet’ parking business at Manchester Airport have been hauled before the courts after hundreds of holidaymakers had their cars damaged or stolen.
Outlining the facts of the case, Adam Pearson said the firm operated out of their family home at Davenport Green Hall in Hale Barns, however it also used local fields and residential streets. It continued to operate in the same way by a second company, called ‘Manchester Meet and Greet Limited’, with Sultan Khan as sole director, but his father was ‘closely involved’ in running the company.
Detailing over 30 customers affected, it was said that a number of people found their cars parked in a mud-locked field, with no CCTV, security staff or flood lights.In August 2017, following a ‘break in’ at the firm’s office - the back of a broken down van - up to 130 sets of keys were stolen, along with a number of cars. It left a scene of ‘utter confusion’, Mr Pearson said.
Mr Pearson added: “Customers were paying for a service they did not receive and would never have agreed to if they knew the truth.” However, following the burglary, the company had to ‘scramble’ in order to find alternative car parks, and admitted the service was not what was advertised. He added that the business showed a ‘disgraceful failing to take any responsibility to the customers seriously’ and says they showed ‘incompetence’, a ‘lack of planning’ and ‘wilful neglect’.
Belgique Dernières Nouvelles, Belgique Actualités
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