Ticket office closure plan causes concern

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Ticket office closure plan causes concern
Belgique Dernières Nouvelles,Belgique Actualités
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Matt Harrison says he and other disabled people 'really rely' on staff at stations.

Liam Barnes and Simon HareA man with a degenerative condition affecting his eyesight says closing hundreds of railway station ticket offices will make his life harder.would drastically affect other disabled people.

East Midlands Railway, which wants to close 13 ticket offices, said only about 5% of tickets were bought in the offices, and it wanted to make staff more mobile to meet demand. Mr Harrison, who works for a charity helping the blind, said issues with machines and online services meant he and others with similar conditions could not travel and do their jobs without on-site staff."There's also not consistent ticket machines across the country, so people who are partially sighted, they couldn't even learn the location of particular buttons.

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Belgique Dernières Nouvelles, Belgique Actualités

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