A 'system issue' is causing a high number of unplanned cancellations and delays today
TransPennine Express has issued a 'do not travel' alert as a 'system issue' is causing major disruption to services.
They apologised for the disruption. TransPennine Express customer service and operations director Kathryn O’Brien said: "Due to a significant rostering system issue, today we are experiencing a high level of unplanned cancellations and disruption across our network. "We know this will have a significant impact on customers travelling with us today and sincerely apologise for any disruption caused. We are working hard internally and with our system provider to resolve the situation as soon as possible.
The FirstGroup-owned company has suffered problems for several months due to staffing issues. Earlier this month, the operator faced a grilling from councillors at a transport committee meeting - with one claiming there was 'no confidence' in the company or its plans ahead of the introduction of the new nationwide rail timetable.
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