Users of SAP's ECC reluctant to shift to S/4HANA: Gartner

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Users of SAP's ECC reluctant to shift to S/4HANA: Gartner
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SAP still struggling to covert ECC customers to S/4HANA, says Gartner

New data from Gartner suggests that SAP is continuing to struggle to get users from its legacy ERP platform ECC onto the latest version: S/4HANA, launched in 2015.

"Currently, Gartner sees little evidence of the acceleration of migrations that would be needed to meet SAP'sto terminate mainstream maintenance support for ECC. After 2027, SAP will still offer extended maintenance until the end of 2030, but with a 2 percent premium for software support fees," the global research organization said.

As well as trying to get customers to see the benefits of migrating to its latest ERP platform, SAP is also pushing the idea that they move to a software-as-a-service model in the cloud. As a way of executing both strategies, it launched its RISE with SAP programme in January 2021. The commercial package has accounted for about 50 percent of SAP S/4HANA sales so far and accounted for 58 percent of S/4HANA sales deals signed in 3Q22, Gartner found.

Gartner said that although S/4HANA was the only upgrade option for ECC, there was no single approach that justified its adoption by everybody.

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