The council has been ordered to apologise
A Preston man has had money knocked off his tax bill after city bosses sent bailiffs round to his home.
The bailiffs offered the man a three-month payment plan - which he agreed to. Mr X made an initial payment of £115 and agreed to make the outstanding payment in the following weeks. The day before the outstanding payment was due he received a text message from the bailiffs which simply stated: "urgent - broken arrangement...'.
"In response to our enquiries the Council has confirmed the bailiffs did not put Mr X’s account on hold nor was the initial payment date amended to 4 February 2022. This resulted in Mr X receiving an automated text message from the bailiffs. This was fault and caused Mr X an injustice in the form of distress and uncertainty.
Belgique Dernières Nouvelles, Belgique Actualités
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