Legal action on behalf of around 20 million customers could result in a compensation payout of £800m if successful
August 9, 2023 1:35 am
The first claim, brought on behalf of eight million people against Severn Trent Water, is estimated to be worth more than £330m. She alleges they have been underreporting the number of sewage discharges, resulting in customers being “unfairly overcharged” for wastewater services, and that had sewage discharge reporting been accurate it would have lowered customer bills.
“The population of the UK has a right to expect that our rivers, lakes and seas will generally be clean, except under exceptional circumstances. It is bringing Severn Trent Water to the Competition Appeal Tribunal and will issue five further claims against the other water companies over the coming months.
“If companies fail to deliver on their commitments, then customer bills are already adjusted accordingly.”
Belgique Dernières Nouvelles, Belgique Actualités
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