Xbox CEO Phil Spencer has spoken on the critical and fan response to this week's release of co-op shooter Redfall, admitting its poor reception is 'not what we wanted'.
, to which he said “I’ll just say all up – there’s nothing that’s more difficult for me than disappointing the Xbox community. Just to watch the community lose confidence, be disappointed – I’m disappointed. I’m upset with myself, I kind of… revisit our process, and I think back to our announcement of 60FPS and then we weren’t shipping 60FPS – that was kind of our punch in the chin, rightfully a couple of weeks ago.
Phil continued “I’m a huge support of Arkane Austin – their track record is awesome, I love a lot of their great games that they’ve built. This is one where the team didn’t hit their own internal goals when it launched. I think it’s maybe a little simplistic to just say ‘Hey, if you would’ve just delayed it three months, the core creative of the game would have delivered on something that was different than what it was.
Of course, Phil reassured fans that Arkane Austin or Xbox aren’t going to give up on the game at all – promising that fixes to address the major issues are on the way. “In terms of our commitment to the game – absolutely. The team at Arkane is on taking the near-term feedback. We’re still working on the 60FPS and we have a good timeline for that. We’re committed to getting that done, and we’re going to continue to work the game.
We will remain committed to the game and the players, as long as the players want to play games. That’s my commitment to the community. I want to support the team, I want to support the creative ambitions of the team, and I want to support the players. We let a lot of people a lot of people down this week with the launch of the game, but we will continue to strive on.”
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