The DWP have used their online tool to get in touch with claimants.
Over eight million people who claim means-tested benefits from the Department for Work and Pensions , and HMRC have received the first part of their £650 cost of living payment.
The Daily Record reports that those on Tax Credits will receive the second payment 'shortly after' the DWP claimants.However, in response to a question from Martyn Day MP about an assessment of the “effectiveness of the facility” on the GOV.UK website for reporting a missing cost of living payment, the DWP revealed that over 161,000 people have contacted them to inform them that they didn't receive a payment.
Ms Prentis responded: “We do not have specific measurements of effectiveness in place in relation to the missing payment form on Gov.uk. “This does not necessarily mean that payments have been missed. Many enquiries made through the GOV.UK form are resolved by payments being subsequently made as planned.
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