TIME's new cover: The workers making AI possible rarely see its rewards. This Indian startup wants to fix that
in January, many of its ChatGPT workers in Kenya—some earning less than $2 per hour—told me they were exposed to training data that left them traumatized.told meWhen asked by the BBC about low wages in 2018, Sama’s late founder argued that paying workers higher wages could disrupt local economies, causing more harm than good.
At Karya, Kanakaraj can earn more in an hour than he makes in a day in the fields. “The work is good,” he says. “And easy.” Chopra says that’s a typical refrain when he meets villagers. “They’re happy we pay them well,” he says, but more importantly, “it’s that it’s not hard work. It’s not physical work.” Kanakaraj was surprised when he saw the first payment land in his bank account.
Over the course of several days together, Chopra tells me a version of his life story that makes his path toward Karya feel simultaneously impossible and inevitable. He was born in 1996 in aan informal settlement, next to a railway line in Delhi. His grandparents had arrived there as refugees from Pakistan during the partition of British India in 1947, and there the family had remained for two generations.
Chopra and Seshadri worked on the idea for four years at Microsoft Research, doing field studies and building a prototype app. They discovered an “overwhelming enthusiasm” for the work among India’s rural poor,they published with four colleagues in 2019.
For the app to have the impact Chopra believes it can, he needs to win more clients—to persuade more tech companies, governments, and academic institutions to get their AI training data from Karya.
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