Senior civil servants react negatively to change proposals, according to a new report.
It says one of the most common phrases given by interviewees when asked how civil service leaders responded to government proposals for change was "eye rolling".
An ex-senior adviser recalled being sent a document about a reform agenda and a permanent sectary ordering them to "just bin it immediately".But some interviewees said it was the support of senior politicians, in particular the prime minister, cabinet ministers and the Treasury, that determined the success of civil service reform.
Sir Mark said sometimes he felt he had less power as cabinet secretary - the UK's top civil servant, who oversees all departments, than as permanent secretary at the Home Office. Meanwhile, Amy Leversidge, from the FDA, a trade union representing senior and middle management civil servants, said: "No organisation can remain static and still be fit for purpose.
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