New airline data indicates the number of lost, delayed or damaged bags is returning to pre-pandemic levels.
Baggage mishandling rates last year hit the highest in a decade globally as the airline industry scrambled to recover after the pandemic, a report shows.
This was down to more airport staff and automation technology, said Sita, which handles IT systems for 90% of airlines. "It was a lot of stress I didn't particularly want on my first holiday since 2014," she said. "It also tainted the experience of seeing my friend get married... which is a once-in-a-lifetime opportunity."
"That means I'm in limbo because I can't put a claim in for compensation from EasyJet or my travel insurance until they say it's lost," she said.
Belgique Dernières Nouvelles, Belgique Actualités
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