Millions of people should be paying less for their broadband, says Ofcom
Millions of people on benefits are missing out on cheaper broadband tariffs because firms are failing to promote them properly, the media watchdog Ofcom has said.Social tariffs are low-cost broadband deals offered to customers on benefits and cost about £15 a month.Which? says.
All of those in receipt of Universal Credit are eligible, although some providers extend eligibility to those in receipt of other benefits, such as Pension Credit, Employment and Support Allowance, Jobseeker's Allowance and Income Support.Anne switched to a social tariff as soon as she realised they were available, she told the BBC's consumer programme Rip Off Britain: LiveThe 82-year-old, who has cerebral palsy, runs her own charity from home.
However, Rip Off Britain: Live found that of the four major companies who offer social tariffs, only one showed the information on its home page.
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Millions of people should pay less for broadband, says watchdogFirms are failing to promote cheap tariffs available for pensioners and people on benefits, Ofcom says.
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Millions of people should pay less for broadband, says watchdogFirms are failing to promote cheap tariffs available for people on benefits, Ofcom says.
Lire la suite »