Older people struggling to pay broadband bills encouraged to check for £12 social tariffs and unclaimed benefits
Independent Age is calling on broadband providers to further promote their social broadband tariffs so that older people in financial hardship are aware that support for their internet costs is available. The older people’s charity also believes the UK Government has a role to play in promoting social tariffs as part of the support available during the cost of living crisis.
Social tariffs are cheaper broadband contracts for those receiving means tested benefits, such as Pension Credit and Universal Credit. However, current take-up is low, with just 5.1 per cent of eligible households using them, suggesting that an estimated four million households are missing out. The charity explained that the social tariff broadband landscape paints a ‘confusing picture’ for older people on a low income because each provider has their own set of eligibility criteria and differing price structures.
Latest State Pension News Independent Age is urging older people who are cutting back on necessities to afford broadband, to check for unclaimed benefits to boost their income.
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