The woman was travelling from Bordeaux to Edinburgh on Septmber, 19, when staff failed to provide her with special assistance to board the flight.
Holidaymakers travelling from Bordeaux to Edinburgh on Tuesday, September, 19, were stunned when the flight had to perform a U-turn as it was taxiing for take off on the runway after the pilot was notified by the ground staff.
Ryanair apologised on behalf of Bordeaux Airport and said it is "unacceptable" that they failed to provide the woman with special assistance required to board the flight. One passenger, speaking anonymously, said: "The pilot apologised repeatedly at the start and the end of the flight.
Belgique Dernières Nouvelles, Belgique Actualités
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